Privacy Policy

Introduction to Our Privacy Commitment

665bd is committed to protecting the privacy and security of all players who use our online gaming platform. This Privacy Policy explains in detail what personal information we collect when you access or use 665bd, how that information is used, under what circumstances it may be shared, and the rights you have over your own data. By registering an account or continuing to use our services, you acknowledge that you have read and understood this policy in its entirety.

This policy applies to all users accessing 665bd from Bangladesh, including players from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar. If you are under 21 years of age, you are not permitted to use our platform, and we do not knowingly collect personal data from individuals below this age threshold.

Information We Collect

To provide a secure, personalised, and compliant gaming experience, 665bd collects certain categories of personal information when you register, make transactions, or interact with our platform. The categories of data we may collect include, but are not limited to, the following:

• Identity information: full name, date of birth, national ID or passport details used for age and identity verification.
• Contact information: email address, mobile phone number, and residential city or district within Bangladesh.
• Financial information: bKash wallet number, Nagad account details, Rocket or Upay identifiers, bank account references, transaction history, deposit amounts, and withdrawal records.
• Account activity: login timestamps, game play history, bet values, game session durations, bonus usage, and platform navigation paths.
• Technical data: IP address, device type, operating system version, browser type, and referral source.
• Communications: messages sent to our support team, complaint records, and feedback submissions.

We collect this information directly from you at the point of account creation, when you perform financial transactions, when you contact our support team, and automatically through our website's technical systems. We do not collect sensitive data such as religious beliefs, ethnicity, or political opinions.

How We Use Your Information

The personal information we collect is used exclusively to operate, maintain, and improve the 665bd platform and to fulfil our obligations to our users. Specifically, we use your data for the following purposes:

• Account management: registering your account, verifying your identity, managing your player profile, and processing login credentials securely.
• Transaction processing: handling deposits via bKash, Nagad, Rocket, or bank transfer, and processing withdrawal requests promptly and accurately.
• Customer support: responding to your queries, resolving disputes, and maintaining records of interactions to improve service quality.
• Responsible gaming monitoring: tracking gameplay patterns to identify signs of problem gambling and enable self-exclusion or limit-setting tools where appropriate.
• Platform improvement: analysing aggregated usage data to improve game offerings, interface design, and overall user experience on the 665bd platform.
• Legal compliance: meeting applicable legal obligations, including age verification, anti-money-laundering checks, and fraud prevention measures.

Sharing and Disclosure of Your Data

665bd does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We treat your data with strict confidentiality. However, there are limited circumstances in which your information may be shared:

We may share your data with the following categories of trusted parties, under strict data processing agreements:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking partners who process deposits and withdrawals on our behalf under binding confidentiality terms.
• Technology providers: game studios and platform infrastructure partners who require access to technical or account data solely to deliver the contracted service.
• Legal authorities: where we are required by applicable law, court order, or regulatory directive to disclose information, we will comply while notifying the user to the extent permitted.

In all cases of third-party data sharing, 665bd ensures that the recipient adheres to appropriate data protection standards. We do not share your data with advertisers or social media networks.

Cookies and Tracking Technologies

665bd uses cookies and similar tracking technologies to operate certain core website functions, remember your session preferences, and understand aggregate user behaviour on the platform. Cookies are small text files stored on your device by your browser. They do not contain personally identifiable information on their own but may be associated with your account when you are logged in.

We use strictly necessary cookies to keep your session active, functional cookies to retain your language and display settings, and analytical cookies to measure overall platform performance. You may disable non-essential cookies through your browser settings; however, doing so may impact certain features of the 665bd platform. We do not use advertising cookies or cross-site tracking mechanisms.

Data Security Measures

665bd employs industry-standard security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our platform uses SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers. Account access is protected by password hashing and, where available, two-factor authentication mechanisms.

While we take every reasonable precaution to safeguard your data, no online system can be guaranteed to be 100% secure. We strongly encourage all users to choose strong, unique passwords for their 665bd accounts and to never share their login credentials with any other person. If you suspect unauthorised access to your account, contact our support team immediately at [email protected].

Your Rights Over Your Personal Data

As a user of the 665bd platform, you have the following rights with respect to your personal data held by us. You may exercise these rights by contacting our support team at any time:

• Right of access: you may request a copy of all personal data we hold about you, including transaction history and account records.
• Right of rectification: if any information we hold is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to erasure: subject to legal retention requirements, you may request the deletion of your personal data when it is no longer necessary for the purpose for which it was collected.
• Right to restrict processing: in certain circumstances, you may ask us to limit the way we process your data while a dispute or review is ongoing.
• Right to data portability: you may request your personal data in a commonly used, machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact us at [email protected]. We will acknowledge your request within 3 business days and aim to respond fully within 30 days. Please note that certain rights may be limited where we are legally required to retain the data.

How Long We Keep Your Data

665bd retains personal data only for as long as it is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable legal and regulatory obligations. For active accounts, we retain account information and transaction records throughout the duration of the account relationship. Once an account is closed, we will retain the minimum necessary data for a period determined by our compliance obligations.

Financial transaction records may be retained for longer periods to comply with anti-money-laundering regulations and financial audit requirements. Support communication records are typically retained for 12 months following the resolution of the relevant issue. Anonymised or aggregated data that cannot identify any individual may be retained indefinitely for statistical analysis.

Protection of Minors — 21+ Only

665bd strictly prohibits the use of our platform by anyone under the age of 21. We do not knowingly collect personal data from individuals below this age. During the registration process, we implement age verification checks to confirm that all new users meet the minimum age requirement. If we become aware that a user below 21 years of age has registered an account or provided personal data, we will immediately suspend the account, delete any associated data, and reverse any transactions. Parents and guardians are encouraged to use parental control tools to prevent underage access to online gaming platforms.

Changes to This Privacy Policy

665bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform functionality. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of the 665bd platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend that you review this page periodically to stay informed of any changes.